Family-Friendly Orlando Transportation FAQs
Planning a family trip to Walt Disney World®, Universal Studios®, or Port Canaveral? The Genie Transportation provides safe, comfortable, and private luxury SUV service in Orlando — designed especially for families with kids. From complimentary car seats to stroller rentals and flight monitoring, we handle all the details so you can focus on the magic.
Orlando Airport Transportation – What Families Need to Know
Where do we meet our driver at Orlando International Airport (MCO)?
Our professional chauffeur will meet you at the MCO Express Pickup on Level 1 of your terminal. After collecting luggage, take the elevator down to Level 1 and look for the Express Pickup doors. For after-hours pickups (Midnight – 8 AM), you'll receive a text or call with instructions.
Do you serve other airports in Central Florida?
Yes! We offer private transportation from:
Tampa International Airport (TPA)
to any resort, vacation rental, or cruise terminal.
What if our flight is delayed?
We provide real-time flight monitoring at no extra cost. Your pickup time will automatically adjust to match your actual landing time.
Car Seats, Strollers & Family Amenities
Are car seats included in the service?
Yes, and they’re always free! We provide:
Rear-facing infant seats
Forward-facing toddler seats
High-back booster seats (up to 100 lbs)
All seats are clean, safety-certified, and under 2 years old. Just add them on step 2 of the reservation process online.
Can we rent a stroller for Disney or Universal?
Yes! We offer stroller rentals (single or double) with round-trip reservations. Our strollers are Disney-approved and will be delivered with your vehicle.
Theme Park & Resort Transportation
Which destinations do you serve?
We offer private car service to:
Walt Disney World® (all parks and resorts)
Port Canaveral cruise terminals
Vacation homes, resorts, and Airbnbs
Do you accommodate large families or split stays?
Yes! We support multi-stop rides and custom itineraries for families staying at multiple properties.
Booking, Payment & Policies
How far in advance should we reserve our ride?
We recommend booking as early as possible, especially during holidays and school breaks. Reservations are available up to 120 days in advance.
What payment methods do you accept?
We accept all major credit cards and debit cards.
Is gratuity included?
No, gratuity is not included. Tips are appreciated and go 100% to your driver.
What’s your cancellation policy?
You may cancel up to 48 hours before your scheduled pickup for a full refund — no questions asked. Please read our Terms & Conditions for our cancellation policy.
Safety, Insurance & Professional Standards
Are your vehicles licensed and insured?
Yes. Every Genie vehicle is fully licensed and carries a $1 million commercial insurance policy. We are:
Permitted by the City of Orlando
Licensed by the Greater Orlando Aviation Authority (GOAA)
Authorized by the Canaveral Port Authority (CPA)
Are you part of any professional transportation associations?
Yes! We’re members of:
These affiliations reflect our commitment to excellence, safety, and professional service.
Why Families Love The Genie Transportation
✔️ Free car seats
✔️ Stroller rentals
✔️ Spacious, clean luxury SUVs
✔️ Private, non-shared rides — no surprises
✔️ Flight tracking, flexible schedules, multi-stop options
✔️ Fully licensed, insured, and trusted by families
Your magical vacation starts with a safe, reliable ride — let The Genie do the driving!
