Family-Friendly Orlando Transportation FAQs

Planning a family trip to Walt Disney World®, Universal Studios®, or Port Canaveral? The Genie Transportation provides safe, comfortable, and private luxury SUV service in Orlando — designed especially for families with kids. From complimentary car seats to stroller rentals and flight monitoring, we handle all the details so you can focus on the magic.

Orlando Airport Transportation – What Families Need to Know

Where do we meet our driver at Orlando International Airport (MCO)?

Our professional chauffeur will meet you at the MCO Express Pickup on Level 1 of your terminal. After collecting luggage, take the elevator down to Level 1 and look for the Express Pickup doors. For after-hours pickups (Midnight – 8 AM), you'll receive a text or call with instructions.

Do you serve other airports in Central Florida?

Yes! We offer private transportation from:

What if our flight is delayed?
We provide real-time flight monitoring at no extra cost. Your pickup time will automatically adjust to match your actual landing time.

Car Seats, Strollers & Family Amenities

Are car seats included in the service?
Yes, and they’re always free! We provide:

  • Rear-facing infant seats

  • Forward-facing toddler seats

  • High-back booster seats (up to 100 lbs)

All seats are clean, safety-certified, and under 2 years old. Just add them on step 2 of the reservation process online.

Can we rent a stroller for Disney or Universal?
Yes! We offer stroller rentals (single or double) with round-trip reservations. Our strollers are Disney-approved and will be delivered with your vehicle.

Theme Park & Resort Transportation

Which destinations do you serve?
We offer private car service to:

Do you accommodate large families or split stays?
Yes! We support multi-stop rides and custom itineraries for families staying at multiple properties.

Booking, Payment & Policies

How far in advance should we reserve our ride?
We recommend booking as early as possible, especially during holidays and school breaks. Reservations are available up to 120 days in advance.

What payment methods do you accept?
We accept all major credit cards and debit cards.

Is gratuity included?
No, gratuity is not included. Tips are appreciated and go 100% to your driver.

What’s your cancellation policy?
You may cancel up to 48 hours before your scheduled pickup for a full refund — no questions asked. Please read our Terms & Conditions for our cancellation policy.

Safety, Insurance & Professional Standards

Are your vehicles licensed and insured?
Yes. Every Genie vehicle is fully licensed and carries a $1 million commercial insurance policy. We are:

Are you part of any professional transportation associations?
Yes! We’re members of:

These affiliations reflect our commitment to excellence, safety, and professional service.

Why Families Love The Genie Transportation

  • ✔️ Free car seats

  • ✔️ Stroller rentals

  • ✔️ Spacious, clean luxury SUVs

  • ✔️ Private, non-shared rides — no surprises

  • ✔️ Flight tracking, flexible schedules, multi-stop options

  • ✔️ Fully licensed, insured, and trusted by families

Your magical vacation starts with a safe, reliable ride — let The Genie do the driving!

Planning a trip to Disney, Universal, or Port Canaveral? Book your family’s private car service now with The Genie Transportation — where every ride is safe, smooth, and magical.

Review Spotlight

Punctuality, professionalism, and excellent communication is what you will receive when you book with Genie Transportation Services. As we completed our cruise-our disembarkation went very quickly and he was flexible and picked us up earlier than scheduled. If you want your transportation needs to run smoothly I highly recommend Genie Transportation Services.

Prompt and professional with a clean comfortable vehicle, also provided cold water and phone chargers - which were much needed after a long day at the parks. Highly recommend the Genie.

Prompt, professional service. The provided car seats were immaculate and easy to use. We were picked up on Level 1 of the airport, so we had plenty of time to get loaded in and get our kids safely buckled into their seats without being surrounded by passing cars. Our driver was early for both airport and resort pick up. I would definitely use this service again!

We booked with Simone seemlessly and he was always on time and kept good communication. 10/10 highly recommend!!!! We recommend to all our friends.

Easy to book with them. Drivers were really great and it was such an no hassle way to get to and from the airport to our Disney resort Especially with an early morning flight. We will definitely be booking with them again! 5 🌟

A great way to get to your Disney resort! We will defiantly use Genie Transportation again, the use of the stroller was wonderful and a great perk! Thank you Simon.